Our self-care portal provides best in class digital customer customer experience.
A mobile first approach ensures optimal rendering on both mobile and desktop.
Brandable graphical front-end.
BroadWorks platform provisioning is dramatically simplified by using API Simplification, Bulk Provisioning and an Administrator Portal.
1 . API Simplification
Our BroadWorks API gateway hides the complexity of the underlying BroadWorks platform allowing fluid integration with OSS/BSS layer.
The diagram on the right illustrates how the Netaxis API simplifies interaction with the BroadWorks platform.
2. Administrator Portal
The Administrator user interface also comes with an easy to use provisioning interface for Broadworks. The UI provides a comprehensive and simplified view on the most important provisioning related objects.
3. Bulk Provisioning
Our Solution has a built in bulk module with user definable bulk actions.
Typical use cases includes bulk provisioning of users together with enterprise, groups and user updates.
Quote-to-cash process improvement This diagram illustrates some of the processes and tasks that have to be completed when onboarding new customers. This is not comprehensive and varies by services offered.
APIO is natively designed for such complex integrations: custom API and Number Management are two examples of the many features that illustrate this.
1. Custom APIs
Our solution integrates Broadworks with third party network elements and web services. For these third party integrations APIO offers 2 different strategies:
Webhooks: allows third party applications to be informed about any change that happens through APIO.
The Workflow Engine: allows graphical definition of new API endpoints.
2. Number Management
A comprehensive number inventory platform facilitates control of number blocks with appropriate lifecycle management.
Our number management module automates number portability via APIs to centralised national number portability clearinghouses.
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