Netaxis provide Tier 1, Tier 2 and on-site technical support for telecommunications networks. Our technical staff are skilled in the processes and tools required to run networks and have a broad knowledge base in a wide variety of network equipment. This experience combined with close relationships with vendors ensures a high level of responsiveness when problems are encountered,

Support can extend to helping the customer run the technical side of their business. We perform end customer site audits, specify solutions, document and implement those solutions and then run and monitor the network.

• Web portal for ticketing
• 24×7 support
• Remote access and on-site support to the Customer network
• Laboratory test environment
• Spare parts management

It’s a real challenge for network operators in today’s communications markets to keep pace with the knowledge needed to stay competitive. Service offerings must evolve far more quickly than has been the experience of the past. Not only are core networks having to change to accommodate the convergence of fixed and mobile services but web based applications are increasingly threatening the established order.

Netaxis Engineering Services are here to help customers in areas where traditional engineering staff may not yet be up to speed. We perform audits, offer advice, architect and design new networks, test, validate and certify these networks and project manage the whole activity.

• Softswitch and Session Border Controllers
• Fixed Mobile Convergence and IMS networks
• Mobile Application Design and Development
• WebRTC integration