Microsoft Teams

Microsoft Teams is making a big impact on the enterprise market. Teams collaboration with federated voice bundled in free of charge has hit a sweet spot. The emergence of Microsoft Direct Routing for Teams has opened up of provision of voice services in and out of the enterprise cloud to third party telecoms providers making the sweet spot even sweeter.

The provision of Microsoft Direct Routing is facilitated through certified Session Border controllers from third party vendors. Netaxis partners with all three certified vendors : Audiocodes, Ribbon and Oracle. We also have a lab setup with engineers highly experienced in Direct Routing for Teams.

• Enterprise Teams Direct Connect

For the enterprise we provide solutions and services that enable controlled or partial migration to Teams and assist with the integration of Teams with legacy PBX and contact centre solutions.

• Carrier/Service Provider Teams Solutions

For the Carrier/Service Provider our own software products and services offer a route to the simplification of the setup and provisioning of new users on Teams, the ability to provide end user self care through a portal. This brings an overall reduction in cost and complexity whilst at the same time enabling new services.

Voice services are mission critical for enterprises. The adoption of voice in the Microsoft Teams cloud brings added complexities especially if the enterprise works in the financial services sector with the added overhead of regulatory compliance.

If an organisation is to take full advantage of the benefits that Microsoft Teams and voice bring to the party then they need to work with a partner that will get them the solution they need in the shortest possible time.

Why Direct Routing for MS Teams with Netaxis:

• Controlled and flexible migration and transition from legacy PBX to the cloud

• Support for Hybrid Architectures

• Managed migration from ISDN to SIP

• Transformation and routing  to MS Skype for Business and  MSTeams

• Interoperability between UC, voice or contact center solutions

• Ensuring quality and availability of voice

• Fall back scenarios for IT continuity planning

• Leveraging existing SIP trunking contract

Embarking on such a project raises many question typically including:

• how to take the current contact center solution into account?

• how to deal with phones in elevators or CAP phones?

• how to migrate from ISDN to SIP?

• or how to leverage the current SIP contract?

Get in touch if you want to discuss how to integrate your enterprise voice with Micrsosoft Teams and take a look at our numerous Microsoft Teams blog posts for info.